At Full Media, we are here to help with all of your site's needs. To ensure the best service experience possible, we now recommend all clients subscribe to one of our Service Level Agreements (SLA.) For long-standing clients with more unique needs, Full Media may recommend you purchase a Maintenance Block.
The Service Level Agreement is a monthly hosting and support program that can be purchased at one of four different levels. Each level includes a unique amount of support and pricing, so our customers can choose the plan that's perfect for them.
For clients with more unique needs such as our clients with e-commerce website, Full Media may recommend you purchase a Maintenance Block. Contact us to learn more about which plan may be best for you!